This delivery policy is hereby incorporated into and forms part of our agreement with you. You must read this policy together with our Terms and Conditions.
Place of delivery
B and S Commercial Power delivers door-to-door to all nine provinces within South Africa.
On check out, you will need to indicate the physical address and area code within South Africa where you require delivery, as well as contact numbers to be used in connection with the delivery.
Please ensure that you provide us with your daytime delivery details as products are typically delivered during working hours between 8:00 – 17:00.
We do not deliver to PO Box addresses.
Your parcel will be delivered to the physical address you specified in the checkout process. If nobody is present at that address at the time of delivery, our courier partner will attempt to deliver the goods a maximum of 3 times before returning them to the ARB Online Store.
Delivery Fees and Free Shipping Rules
All orders over R5000 qualify for FREE Standard Shipping to major centres within South Africa. For orders under R5000, shipping charges will be calculated on the checkout page, according to the weight of your basket and area code.
PLEASE NOTE: If you are a registered BSPOWER trade customer free shipping is unfortunately not available at this time
Delivery Time Frames
With Standard Shipping to major centres, and when orders are placed during the calendar week (Mon-Fri) with no public holiday interference, you will receive your order between 24 – 72 hours after the order process has been completed and payment is confirmed, but depending on your location, delivery may occur sooner.
Deliveries outside of major centres can expect to be received between 48 – 96 hours after the order process has been completed and payment is confirmed. Orders placed on Weekends or where a Public Holiday interferes will take longer to be delivered.
All products displayed on our website are subject to availability. B and S Commercial Power will inform you as soon as possible if any products ordered by you are not available.
Our policy lasts 30 days. If 30 days have expired since your purchase, unfortunately, we can’t offer you a refund or exchange.
Before returning goods, we must be notified in advance for approval at email@example.com. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and include user manuals etc.
Transport on goods returned/or under warranty is for your account. A 15% handling fee will be charged on all returned goods.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Free shipping on all orders over R5000 to major centres.